Assistant Manager

Location: Austin, TX
Job # 4400589
milk + honey is consistently recognized by the Austin community, some of the awards we have won include:
Best Places to Work- Austin Business Journal 3 years in a row
Best Salon- Industry Choice- Austin Fashion Awards 2011
Inc 5000- Inc. Magazine
Best Brazilian- InStyle Magazine
Top 100 Salons- Elle Magazine
Best manicure/pedicure- Austin Chronicle
Best Pedicure- Austin Monthly
Best Massage- Austin Fit Magazine
Assistant Manager Responsibilities Include:
*Possessing superior customer service skills and knowledge to mediate all situations with a calm, helpful demeanor
*Having a comprehensive understanding of our operating system and the ability to troubleshoot issues as well as communicate with the help desk
*Assisting HR in interviewing for staff positions and determining staffing metrics
*Monitoring all reports, check for accuracy, resolve issues that effect closing numbers
*Training, quizzing and prepping new hires and existing front desk staff
*Demonstrate calm ability to multi-task in a high pressure environment
*Managing retail ordering, create purchase orders, receive  products, perform monthly counts, create retail displays and troubleshoot all issues
*Assisting with payroll
*Witnessing or conducting employee write ups or terminations as directed by manager
*Taking initiative to help create new processes
*Being able to forecast and plan with the schedule, identify potential issues with the schedule and solve them proactively
*Keeping your location, front and back, organized, clean and presentable
Successful Candidates will posses:
*A bachelors degree or equivalent experience
*At least 1-2 years of management experience in a customer service driven environment
*Available to work weekends, holidays, and some evenings
*Be able to work closely with your fellow leadership team members
milk + honey provides:
*3 weeks of paid vacation annually
*401k with employer match
*a revenue based bonus program
*company-sponsored medical, dental and vision insurance
*generous discounts and opportunities to enjoy services and products
Ready to be part of the award winning m+h team? Click on the link below to send your resume and learn more about  milk + honey
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