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Concierge - South Lamar
Austin, TXmilk + honey, Austin's favorite spa and salon, is looking for a few new concierges.
milk + honey spa and SALON by milk + honey has received national and local recognition for exceptional client service and employee satisfaction
Some of the awards we have won include:
Best Places to Work- Austin Business Journal 3 years in a row
Best Salon- Industry Choice- Austin Fashion Awards
Inc 5000- Inc Magazine 5 years in a row
Top 100 Salons- Elle Magazine 2 years in a row
milk + honey spa and SALON by milk + honey has received national and local recognition for exceptional client service and employee satisfaction
Some of the awards we have won include:
Best Places to Work- Austin Business Journal 3 years in a row
Best Salon- Industry Choice- Austin Fashion Awards
Inc 5000- Inc Magazine 5 years in a row
Top 100 Salons- Elle Magazine 2 years in a row
The concierge is responsible for:
*answering multi- line phone system
*greeting clients and guiding them through the spa
*communicate with all co-workers to keep spa/salon running efficiently
*educate yourself about retail lines, sell clients the products that will help them
Successful candidates will posses:
*availability to work nights, weekends and holidays
*customer service experience
*a positive, outgoing, and energetic personality
milk + honey provides:
*a fun clean, busy working environment
*competitive pay scale
*paid vacation for full time employees (30+ hours a week)
*401k with employer match
*company- sponsored medical, dental and vision insurance for employees working 21+ hours a week
*generous discounts and opportunities to enjoy services and products
At milk + honey, we thrive in an environment of excellence. If you feel you have these characteristics and more, please submit an online job application and a resume.
*answering multi- line phone system
*greeting clients and guiding them through the spa
*communicate with all co-workers to keep spa/salon running efficiently
*educate yourself about retail lines, sell clients the products that will help them
Successful candidates will posses:
*availability to work nights, weekends and holidays
*customer service experience
*a positive, outgoing, and energetic personality
milk + honey provides:
*a fun clean, busy working environment
*competitive pay scale
*paid vacation for full time employees (30+ hours a week)
*401k with employer match
*company- sponsored medical, dental and vision insurance for employees working 21+ hours a week
*generous discounts and opportunities to enjoy services and products
At milk + honey, we thrive in an environment of excellence. If you feel you have these characteristics and more, please submit an online job application and a resume.
milk + honey spa |SALON by milk + honey job description
Concierge
The Concierge performs a full spectrum of duties designed to make each client's visit the singular best customer service experience. The essential duties and responsibilities for the position of Concierge include:
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Answering multi-line phone system
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Be able to work scheduled shifts at both locations and the reservations center
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Scheduling clients following strict m + h protocol, to maximize efficient use of time
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Greeting clients and guiding them through the spa
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Use our operating system effectively to make all aspects of the spa/salon run efficiently
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Communicate with all co-workers to keep spa/salon running efficiently
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Assist with light housekeeping (picking up glasses in lounge, robes in locker room)
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Schedule any repairs with manager's approval
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Speak to tech support to troubleshoot problems with operating system, printers, etc
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Have each client fill out and sign an intake or addendum for each service
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Be positive, outgoing and energetic
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Educate yourself about retail lines, sell clients the products that will help them
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Help maintain retail area, communicate with management about product feedback, stock levels, etc
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Attend all meetings and trainings required of your department or the company in general
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Be available to work nights, weekends and some holidays
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Check email regularly, participate in discussions, and help find solutions
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Commit to treating each member of the m+h team as your clients, listen respectfully and help others
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Follow dress code standards